1. Participate in the organization of the orientation process for new students and their parents by guiding them through the dormitory as well as to their rooms to ensure the students’ awareness of the facilities.
2. Maintain the Dorm’s facilities by assessing and recording the status of all rooms (e.g. study rooms, TV rooms, other facilities) and report all repairs and damages to the dormitory teams to maintain the facilities’ performance.
3. Coordinate student room assignments, check-in and departure, as well as perform regular room inspections.
4. Administer the annual dormitory students’ activities through planning and promoting educational programs to encourage students to participate.
5. Keep students updated with the latest news by refreshing board announcements regularly with up-to-date information on the Uodh regulations, activities, trips, etc. in order to ensure students are aware of any changes.
6. Request, follow up and receive supplies and requirements associated with dormitory operations.
7. Coordinate with Uodh transportation section for any required transport services to and from the dorms.
8. Responsible for enforcing Uodh dorm rules and regulations and report students who do not follow them.
9. Develop a positive and respectful relationship with the students living in the dormitory.
10. Ensure the safety of the dormitory students by making them aware of the Uodh related procedures, punctuality, dress code, code of conduct, visiting schedules, health and safety regulations.
11. Complete any other job-related tasks as assigned by line manager within the expected time limit.

Operational Plans

1. Participate in developing the department/college’s operational and business plans, and contribute in its execution, in line with the department/college’s strategy in order to support the achievement of the University’s strategic objectives.

Continuous Improvement

2. Provide input to enhance the processes and procedures that help implement the relevant best practices.
3. Follow all relevant processes, standard operating procedures, and instructions accurately to ensure that job tasks are carried out in a controlled and consistent manner.

Systems, Processes and Reports

4. Generate relevant reports and ensure that they are prepared timely and accurately and meet the department’s requirements and standards.
5. Operate the required software/hardware accurately and effectively.

• Minimum of bachelor’s in Sociology, Psychology, or a relevant discipline.
• 2-4 years of UAE experience in a similar role preferably in higher education institutions.
• First aid and CPR certificates are a plus.
• Priority is to UAE Nationals.

• Excellent oral and written communication skills and the ability to prepare professional documents, in both Arabic and English.
• Excellent working knowledge of personal computer applications with an emphasis on MS Office applications such as Excel, Word, and Teams.
• Good customer service skills.
• Knowledge of public safety and security.
• Ability to deal with stressful situations leading to resolution.
• Good problem solving skills.
• Excellent interpersonal skills.
• Works as a competent member of the team, willingly providing back-up support for co-workers when appropriate and actively supporting group goals.
• Flexibility and ability to function effectively as part of a team.